FAQ

How to pair two Kiddoo smartwatches?
1. Long press the messaging button on both Kiddoo smartwatches until the "Shake to Pair" screen shows up.                                2. Sha...
Mon, 31 Jul, 2017 at 9:57 AM
What are the system requirements to use the Kiddoo smartwatch?
The Kiddoo app supports Android devices and iOS devices using Android 4.0+ and iOS 7.0+. Please check your mobile device specifications if th...
Tue, 24 Jan, 2017 at 3:45 PM
How to remove / change the Kiddoo wristband?
Follow these instructions to remove the wristband from the watch: 1. Remove the Kiddoo smartwatch from your wrist. 2. Hold the watch as...
Tue, 24 Jan, 2017 at 10:37 AM
Will my data be removed if I delete the app from my phone?
The data is preserved on our own secure servers so you will not lose any data if you delete the app from your phone and login with the same account.
Tue, 24 Jan, 2017 at 3:46 PM
How do I change the language of the Kiddoo smartwatch?
At this time we only have an English version Kiddoo smartwatch, but multi-language support will come soon. 
Mon, 23 Jan, 2017 at 5:06 PM
Can I charge the Kiddoo smartwatch with a wall plug?
The Kiddoo smartwatch can be charged with most wall chargers with USB adapters (that have an output rating of 5V and 1A - 2.4A).
Mon, 23 Jan, 2017 at 5:07 PM
Can I charge the Kiddoo smartwatch with a USB plug?
The Kiddoo smartwatch can be charged using the provided USB cable or most Micro USB cables.
Mon, 23 Jan, 2017 at 5:09 PM
What type of material is the Kiddoo wristband made of?
The Kiddoo wristband is made of certified non-toxic silicone.
Mon, 23 Jan, 2017 at 5:11 PM
How long does the battery of the kiddoo smartwatch last after a full charge?
The Kiddoo smartwatch has a standby time of 3 days and a call time of 132 minutes.
Tue, 24 Jan, 2017 at 10:00 AM
How to charge the Kiddoo smartwatch? Charging the Kiddoo watch correctly.
Charge the Kiddoo smartwatch for more than 12 hours before your first use. 1. Remove the wristband from the watch. (click to learn more) 2. P...
Tue, 24 Jan, 2017 at 3:50 PM