FAQ

How to send a voice message to my child’s Kiddoo smartwatch?
1. Open up the Kiddoo app on your device. 2. On the main app screen press the  button: in the bottom menu bar.   3. Press and hold th...
Fri, 28 Jul, 2017 at 3:50 PM
How to send a voice message from the Kiddoo smartwatch ?
1. Double press the messaging button on  the Kiddoo smartwatch to enter the contact list. 2. Press the messaging button again to browse throu...
Fri, 28 Jul, 2017 at 3:48 PM
How to send a text message to my child’s Kiddoo smartwatch?
At this time sending text messages to or from the Kiddoo smartwatch is not possible. Try sending a Voice Message instead! Kiddoo Support Vi...
Fri, 28 Jul, 2017 at 3:51 PM
How do I set a fence area (safety zone) for my child’s kiddoo?
1. Open the Kiddoo App on your mobile device. 2. Enter "Fence list" in the menu to set the fence areas.                             ...
Fri, 28 Jul, 2017 at 2:22 PM
How can I locate my child’s Kiddoo smartwatch?
The Kiddoo smartwatch provides two positioning modes to locate the watch and get real-time positioning. 1. To chose the positioning mode go to the m...
Fri, 28 Jul, 2017 at 4:10 PM
How to add a new contact on the Kiddoo smartwatch?
1. Open the Kiddoo app on your mobile device. 2. Press  in the top left corner of the screen to access the main menu. 3. Press the “Family lis...
Fri, 28 Jul, 2017 at 4:08 PM
How to call using the Kiddoo smartwatch?
1. Double press the function button to enter the contact list. 2. Continue to press the function button to browse through the contacts and long...
Fri, 28 Jul, 2017 at 3:52 PM
How does the tracking function work on the Kiddoo watch? Track your kids
1. Open the Kiddoo app on your mobile device. 2. Press on “Track” in the bottom menu bar to track the Kiddoo smartwatch. 3. Press on “Start/E...
Fri, 28 Jul, 2017 at 3:42 PM
Are the Kiddoo Smartwatches water-resistant?
The Kiddoo smartwatches are certified water and dust resistant IP65 meaning the Kiddoo watch is totally dust proof and it is water resistant as long as it...
Wed, 22 Feb, 2017 at 4:20 PM
What is the serial number? Where can I find it?
The serial number (CID) is a unique number that identifies each Kiddoo watch. It is used to pair your kiddoo watch with your mobile devices. (Ho...
Tue, 24 Jan, 2017 at 3:44 PM