FAQ
Kiddoo's servers are located in Hong Kong in the data centers of Aliyun, one of the world's leader of Cloud Computing. Data is secured with a 128-...
Thu, 2 Mar, 2017 at 6:06 PM
A Micro SIM card adapter cannot be used with the Kiddoo Smartwatch. In order to get a Micro-SIM card, please contact your phone operator.
Wed, 14 Jun, 2017 at 8:25 AM
In some countries SIM cards are provided by operators with a preset PIN code. The Kiddoo Smartwatch does not support a SIM card with pin code (because the w...
Tue, 21 Aug, 2018 at 7:02 AM
In case a SIM card is blocked inside the Kiddoo Smartwatch, please use the provided SIM card removal-tool to push-in the SIM card until you hear a click. Th...
Mon, 5 Jun, 2017 at 12:56 PM
Please follow the following steps to set Access Point Name (APN) on the Kiddoo watch: 1. Open the Kiddoo APP on your devices. 2. Add a new wat...
Mon, 4 Sep, 2017 at 5:21 PM
If you lost the QR code sticker at the back of the watch, It is easy to generate an online QR code of your watch. First, You need to get the CID code of th...
Thu, 21 Sep, 2017 at 5:11 PM
Since iOS' and Android's latest updates, we've made some changes and upgrades to guarantee the safety of our users' information. Consequentl...
Fri, 22 Dec, 2017 at 10:40 AM