FAQ

How to set the time on the Kiddoo smartwatch?
Open the Kiddoo App on your mobile device. 1. Enter the main menu by pressing the  icon in the top left corner of the screen. 2. Press ...
Tue, 24 Jan, 2017 at 3:54 PM
How to reset the Kiddoo smartwatch?
You can reset the Kiddoo smartwatch from the Kiddoo app.  1. Enter the main menu by pressing the button in the top left corner of the screen and pre...
Mon, 23 Jan, 2017 at 5:35 PM
How to delete contact from the contact list?
Only the administrator can delete contacts from the contact list. Enter the main menu and select Family list. Long press the contact you want to...
Mon, 23 Jan, 2017 at 5:47 PM
Can I add more than one Kiddoo smartwatch to the Kiddoo app?
1. You can add up to 16 Kiddoo smartwatches to the Kiddoo app by pressing this icon   in the top right on the main screen. 2. Now you will see the ...
Tue, 24 Jan, 2017 at 3:56 PM
How to update (firmware) on the Kiddoo smartwatch?
As of today, the firmware is up to date (the firmware is stable). The only updates are made on the Kiddoo App.
Mon, 23 Jan, 2017 at 6:01 PM
How to prevent strangers from calling the watch?
Strangers will not be able to call your kid’s Kiddoo watch. You can only call the Kiddoo smartwatch if you are registered in the contact list. To m...
Tue, 24 Jan, 2017 at 10:54 AM
What is the Kiddoo battery capacity?
The Kiddoo smartwatch has a battery capacity of 550mAh.
Tue, 24 Jan, 2017 at 10:04 AM
What SIM card and data plan are required for the Kiddoo smartwatch?
The Kiddoo smartwatch requires a SIM card and a data plan. The SIM card must be a Micro SIM and at least 2G with a minimum 30Mb data plan. Be sure to g...
Mon, 7 Aug, 2017 at 2:16 PM
How to turn the Kiddoo smartphone on / off?
If the Kiddoo smartwatch has no SIM card installed, you can hold the On/Off button for 3 seconds to turn the watch on/off. If the Kiddoo smartwatch has a ...
Wed, 25 Jan, 2017 at 5:59 PM
How to manage / add / delete alarms?
You can add up to 5 alarms to wake up your kids or to remind them of different activities. 1. Open the Kiddoo app on your device. 2. Press   to ente...
Fri, 28 Jul, 2017 at 2:19 PM